Privacy Policy

June 1, 2021

• Who We Are

  The HONED™ website, www.livehoned.com, is owned and operated by Paragon VMS USA Corp (“Paragon”). This privacy policy describes the different types of information that you may share with Paragon and how we safeguard that information, and your rights over that data.

• Where and to What Does this Privacy Policy Apply?

  This privacy policy addresses the privacy and protections regarding anonymous and personal information collected when interacting with the HONED™ website, www.livehoned.com, data you may provide to HONED™ through social media channels or email, as well as in-person interactions such as retail store experiences and promotional events.

• Where Does this Privacy Policy Not Apply?

  Paragon utilizes third-party tools such as social media, email, analytics, and more. You may interact with HONED™ through one or more of these channels. However, only the data that you communicate directly to HONED™ is protected under the terms in this privacy policy. Paragon is not responsible for the management of data stored with additional providers.

• Types of Data We Collect

  Paragon collects two types of data: anonymous information and personally-identifiable information. Each is described in more detail below.

  Anonymous or Non-Personal Information

  Paragon will often collect anonymous, non-personal information about the use of the HONED™ website. This type of information can include, but is not limited to, the number of visits to a specific page on the HONED™ website, the amount of time spent on that page, the type of browser being used to visit that page as well as the general region from which the visitor was viewing the page. This type of information, sometimes referred to as aggregate information, is collected via cookies, which are discussed in the Cookie Policy below.Personally Identifiable Information

  Personally Identifiable Information

  Paragon collects personal information from you for the purpose of providing the services as well as providing a customized experience on the site. To enable Paragon to effectively provide products and/or services to you, we collect your name, mailing address, email address, order history, and username and password for any Paragon websites.

  While Paragon asks for payment information on our website, we do not store any payment details.

• Cookie Policy

  Paragon uses cookies on all web properties to enable us to learn about how our visitors are using our websites and to provide our visitors with personalized experiences. Cookies are simple text files stored by your web browser. These files are stored directly on your computer/phone. Because of this, you may experience more than one cookie notice from our website if you visit our website from more than one device.

  We use cookies as a way of anonymously tracking a visitor’s experience on our website, and we also use cookies to allow us to save persistent information across the multiple times a visitor will browse our website. The cookies stored with your browser allow us to recognize your return visit and present you with personalized information on your return.

• How to View your Cookies

  Viewing your cookies in varies device by device and browser by browser. Paragon recommends checking with the manufacturer (Google, Apple, Microsoft, etc.) of your browser for the most authoritative steps on how to view all of the cookies stored on your device as well as how to search for specific cookies. In addition, there are sites such as AllAboutCookies.org where you can find general help regarding how to manage your cookies. Please visit AllAboutCookies.org/manage-cookies/ for more information.

• How to Delete or Block Cookies

  Similar to the guidance on managing cookies, Paragon suggests relying on the manufacturer documentation for authoritative guidance on the process of deleting or blocking cookies. You can also utilize sites like AllAboutCookies.org/manage-cookies/clear-cookies-installed.html for general information on all browser.

• How to Delete your HONED™ Data

  You are able to have your HONED™ data deleted from our active services at any time. This will remove all past order history, rewards points accumulation, and personally identifiable information from our web store as well as any communication tools we utilize. When this data is deleted, you will not be able to recover past order history or points balances.

  To request a deletion of HONED™ data, please send an email to [email protected] and we will be happy to handle your request promptly.

• How Long We Retain your Data

  Data retention pertains only to the information that you will find in the My Account section of our website. Cookies are stored on the computer/device of the visitor and therefore not retained by Paragon. Our cookies may persist on your device and be accessed by our website for up to two years.

  Paragon retains all information you provide to us indefinitely. Credit card information is not stored directly with Paragon.

• How HONED™ Protects your Data

  Security for HONED™ Website and HONED™ Blog is in accordance with industry standards to protect the security of your personal information both online and offline. Personally identifiable information is stored on computer servers in a controlled environment that is reasonably protected from unauthorized misuse or disclosure. We use available technology and other techniques to implement systems like firewalls, and/or encryption to secure marketing data transfers.

  Orders placed on the HONED™ website are encrypted using Secure Socket Layer (SSL) technology, an industry standard that is used by vendors to ensure the security of online business.

  Our internal data security policies restrict access of information to authorized employees. We maintain digital and procedural safeguards to guard our customers’ personal information. Employees who violate our data security policies are subject to disciplinary action, up to and including termination.

• Contests, Surveys, and Promotions are Included in this Policy

  From time to time, HONED™may offer you the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy and Security Policy, except as specifically set forth in the rules for those contests, giveaways or promotions. From time to time, HONED™ may also ask you to participate in surveys designed to help HONED™ improve the Site. Any personal information provided to HONED™ in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.

• Children

  Paragon does not intentionally engage or gather personal information from visitors who are not adults in our area of operation. If a child submits personal information to us and we learn that the personal information is the information of a child, we will work to delete the information as soon as possible. If you believe that we might have any personal information from a child, please contact us at [email protected]

• Governing Law

  HONED™ and Paragon, make no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer and use of your information outside your country.

• Changes to Our Privacy Policy

  HONED™ reserves the right to change the content of this Privacy Policy from time to time, and such changes will become effective immediately. We will always post our most current Privacy Policy at our web site, and we suggest that you periodically consult it, or contact us at [email protected] should you have any concerns.